Maybank MAE Down - 24 Feb 23

UPDATE [7:51 PM]: MAE is now back to normal according to the latest announcement by Maybank. More details are below.

UPDATE [1:00 PM]: The technical difficulties have been confirmed by Maybank. Scroll further below for details.

Maybank digital banking app, MAE is currently facing some unknown technical difficulties. This came just over a week after its last major downtime which took place last Monday.

Throngs of users have begun to put up complaints on the bank’s Facebook page that they were not able to log into the MAE app:

Maybank MAE Down - 24 Feb 23
As captured at 12:29 PM today. [Image: Maybank / Facebook.]

We have since attempted to log into the app ourselves through both fibre and mobile connections but failed as well. During our attempts, we noticed the loading screen kept on going for several minutes before this error message appeared:

Maybank MAE Down - 24 Feb 23

Meanwhile, we have yet to notice any announcement from Maybank regarding this downtime. We will keep you posted once we hear more from the bank.

UPDATE (1:00 PM):

Maybank has officially confirmed the technical difficulties that the MAE app is facing at the moment. The confirmation was done through its Twitter and Facebook page:

As you may notice, the statement did not provide any explanation behind the issue though which has been described as “intermittent slowness” by the bank. We are monitoring the situation and will keep you updated once there is further information available.

UPDATE [7:51 PM]: 

Maybank tweeted an update at 5:32 PM to inform customers that the MAE app has since returned to normal:

Similar to last week’s incident and many other episodes over the years, Maybank once again did not provide any explanation why its mobile app has experienced difficulties for almost the entire day. Being the biggest bank in the country, it goes without saying that many Malaysians rely on Maybank and to see the bank’s digital platform face major downtime two weeks in a row is quite a concern.

The post Maybank MAE App Experiences Hours of Downtime Once Again [UPDATED] appeared first on Lowyat.NET.